Frequently asked questions

What are the system requirements for using bettermarks?

bettermarks works with all current operating systems.
You just need a computer with access to the Internet and any Internet browser (where possible in the latest version – Firefox, Chrome, Internet Explorer or Safari). In addition, you need Adobe Flash Player from version 10.
If this is not installed on your computer, you can download it for free at http://get.adobe.com/flashplayer.

 

How do I log in if I have forgotten my password?

Click the link Forgotten your password? to request a new one. Then just enter your username or e-mail address and click »Continue«.
If you entered an e-mail address when you registered, you will receive an e-mail with a link. Click that to get to your personal account. Then you can change your password on your settings page.
Students who registered using their teacher’s class number simply enter their username. The teacher then assigns a new password to the student.

 

What are your data protection policies?

Some data is saved to enable you to use bettermarks, such as login data and exercise results. We take the data-collection and data-protection concerns of teachers, parents and students very seriously. This is why we are at pains to ensure that all personal data is handled securely and confidentially.

  • No e-mail address or real names of the students is required
  • No data is passed to third parties
  • No advertising at bettermarks
  • No unauthorised communication

 

Is bettermarks free of advertisements?

Yes.

 

How much does bettermarks cost?

Take a look at our prices here.

 

Who is behind bettermarks?

Find out more about us at this link.